Brooke Southwell epitomises the essence of dedication, professionalism, and a relentless drive for excellence in her multifaceted role as Operations Manager at Southwell Property. With a career spanning over 16 years in community engagement, marketing, and business management, Brooke’s journey reflects a steadfast commitment to delivering exceptional service and fostering meaningful connections.
In her current capacity, Brooke oversees a myriad of responsibilities, serving as the linchpin of Southwell Property’s operations. As Operations Manager, she orchestrates the intricacies of office management, spearheads dynamic marketing initiatives, manages social media outreach, and nurtures the human resources landscape, such as training, development, and recruitment processes. Additionally, Brooke lends her expertise to sales support endeavors, employing strategies such as lead generation to drive business growth and development.
Beyond the confines of traditional business operations, Brooke assumes a pivotal role in managing community events and activities, steering sponsorship initiatives that resonate with Southwell Property’s ethos of community engagement and social responsibility.
Brooke’s academic journey is marked by a quest for knowledge and excellence. She holds a Bachelor of Social Science from Newcastle University, complemented by a Master of Business Administration with a focus on Human Resources and Marketing from UNE. Her professional credentials also include a Community Planning and Development Certificate from UTS, underscoring her commitment to holistic community engagement and development. Additionally, Brooke has completed the Australian Institute of Company Directors course and the Certificate of Registration, Assistant Agent course in 2022, enhancing her repertoire of skills and expertise in the real estate industry.
With a wealth of experience garnered from diverse roles in customer service, marketing, and business management, Brooke’s leadership acumen is clear when navigating complex client relationships, marketing solutions tailored to diverse needs and objectives.
At Southwell Property, Brooke’s unwavering dedication to customer service is palpable, as she provides invaluable support to agents, coordinates business operations, and champions high-quality marketing campaigns. With a fervent passion for real estate, renovation, and property styling, Brooke’s enthusiasm and professionalism are the driving forces behind Southwell Property’s commitment to excellence and client satisfaction.